Q1: What are your payment terms?
Usually we require T/T payment 100% in advance.
Q2: What is the delivery time?
It's usually within 14-21 days upon payment (for probiotic single strains or premixes in bulk).
Q3: Can you provide free samples?
Yes, we can provide free samples (about 30 g/bag for each product) if you are willing to cover the freight cost.
Q4: Can you provide OEM service?
Yes, we can customize the products according to your needs (probiotic single strains with different potency, premixes, blends, semi-finished products or finished products in private label, probiotic capsules or sachets).
Q5: Does the price vary?
Yes, the price varies based on the potency of the probiotic strains, on the quantity, and on the delivery method (FOB, CPT or others).
Q6: What is the storage requirement for the products?
The product is designed to be moisture-proof. We recommend storing it in a cool, dry place away from direct sunlight to maintain optimal viability.