?Is your pet food safe?
Yes. All products are AAFCO/FDA compliant and manufactured in GMP-certified facilities. The ingredients are traceable and contain no harmful additives. Each batch is subject to its own factory laboratory/tripartite testing. Safe packing to ensure that it will not be damaged during transportation.
?Can I request samples? What is the Minimum Order Quantity (MOQ)?
Free samples are available to eligible buyers. MOQ is flexible and negotiable.
?Do you offer OEM/ODM services?
Yes, we do! We offer a complete OEM/ODM solution: customized packaging, 24-hour lock-in formulation, flexible and negotiable MOQ, 7-day proofing and shipping, fast shipping from global bases, welcome customization.
?How soon will I get my order?
In-Stock Items: Shipped within 1-3 business days after payment confirmation. Custom Orders: 7-10 business days to ship the sample (includes production and QA). And track orders in real time via our online shop.
?Is this wet pet food completely grain-free?
Yes, this formula is 100% grain-free. It utilizes high-quality meat sources like chicken breast and chicken liver alongside easily digestible carrots and potatoes, making it ideal for pets with grain sensitivities or delicate digestive systems.
?What is the shelf life and correct storage method?
The shelf life is 36 months when stored unopened in a cool, dry place away from direct sunlight. Once opened, it should be kept refrigerated and consumed within 2 to 3 days.